Why Newa exists
Finding a GP shouldn't feel like being passed through a system, because what most people really want is to be listened to, taken seriously and cared for by someone who knows them.
About
About NEWA Family Medical Centre
Personal care for every age and every stage
Our promise
We see people, not patient files.
Newa is a modern family medical centre on the North Shore where people of every age are seen promptly, listened to properly and cared for by a team who takes the time to know them. We put as much focus on keeping you well as we do on looking after you when you're unwell, with care that grows with you and your family through every stage of life.
What we do differently
At Newa we see people rather than patient files. Our doctors, nurse practitioners and nurses take the time to understand the person in front of them, explain things clearly and work with them on what matters to their health and their family.
What care means to us
We believe good family healthcare is about more than treating illness, so we also focus on preventing problems, helping you understand your health early and supporting you as your health needs change through every stage of life.
What you can expect
We look after everyday illness and long-term conditions along with women's and men's health, skin health and menopause care, with nutrition advice and preventative health as part of the care we give. Our team speaks English, Mandarin and Korean and we offer prompt appointments whenever we can, so care is easier to get when you need it.
The story behind the name
The name Newa brings together the idea of a new way of looking after people with care for every age. We wanted family healthcare to feel personal again, with a team who knows you and has the time to listen. We also wanted care that is personal, proactive and built around the whole person rather than a single illness, because your health is shaped by so much more than the reason you came in. As families grow and their health needs change, whether that's a child's first illness or support with skin health, nutrition, menopause or long-term health later on, we want Newa to be the practice they keep coming back to.
What we stand for
Excellent care
We take pride in getting the clinical care right for each patient and following things through properly.
Prevention first
We'd rather help people understand their health early and stay well for longer than wait until something goes wrong.
Personal service
We want every visit to feel warm and unhurried, with a team who makes things easy for patients from the moment they get in touch.
One team
We're a warm and supportive team who share the same values and a real commitment to caring for our patients, and we look after each other in the same way we look after the families who come to us.
Join us from the start
Families who join us early will have a care team that has known them from the very start.